Privacy Policy

Your Rights to Access and Deletion

You can ask for a copy of the personal data we hold about you at any time. Simply submit a request through the contact page, and we will provide the information in a clear format. You also have the right to ask for your data to be deleted. Send your request via the contact page, and we will remove it unless we are required by law to keep it. We will confirm once it is done.

Cookies and Turning Them Off

The site uses cookies to remember your preferences, such as language (English or Bahasa) and currency (ringgit). These small files make your experience smoother and faster. If you turn off cookies, the site will still work but you may need to select your language and currency each time you visit. Some features may also take longer to load.

Information Collected and When

When you use the contact form, you submit your name, email address and any message you write. This information is sent to us directly and stored securely. Our web server also automatically records your IP address, browser type and the pages you view. These logs are generated each time you visit the site and are kept for security and analytics.

Who Data Is Shared With

We share data with analytics and hosting providers who act only on our instructions. These providers help us monitor site performance and keep the platform running reliably. Your personal data is never sold, rented or traded to third parties. We do not share it for marketing purposes, and we require all providers to protect your data under strict agreements.

How Long Records Are Kept

Contact form messages and server logs are retained only as long as they are needed for the purpose they were collected. This is typically a few months for logs and until your enquiry is resolved for messages. When data is no longer required, it is securely deleted. We do not keep records indefinitely, and we review stored data regularly to ensure compliance with this policy.

Why Each Type of Data Is Held

Contact form submissions are held so we can reply to your enquiry, provide support or follow up on your request. Without this data, we cannot respond to you. Server logs help us understand how the site is used, detect and prevent abuse, and improve performance. They do not identify you personally unless you are logged in.

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